Check your cargo bike 2024

Carry out the safety check

The unique frame number of your cargo bike allows us to check whether it meets the specified safety requirements. We advise every Babboe owner to carry out the safety check.

What if your cargo bike is covered by the recall?

The following scenarios are possible:

- You will receive credit for a new (cargo) bike if your cargo bike is 5 years old or less*.
After we have collected your current cargo bike, you will receive an exchange certificate. You can use this to select a new (cargo) bike. As you may not have been able to use your cargo bike for some time, you will be offered a cargo bike of a higher quality. If preferred, you can also choose an (electric) bike instead of a cargo bike.

- You will receive a discount on a new (cargo) bike if your cargo bike is more than 5 years old*. If you own a Babboe cargo bike that is covered by the recall but is more than 5 years old, the current value will be taken into account. This current value can be used when purchasing a new (cargo) bike. You will always be offered at least a new (non-electric) bike.

*If your cargo bike was delivered on or after 1 January 2019, you will receive a new cargo bike. If your cargo bike was delivered before 1 January 2019 , the current value will be calculated.

Please note: you will receive your credit or discount by email once your current cargo bike has been collected by our logistics partner. You can then use the exchange certificate to order your new (cargo) bike from the online shop.

What if your cargo bike is not covered by the recall?

To ensure the safety of your cargo bike, you must make an appointment with your nearest Babboe dealer for a free inspection before you start using your cargo bike again. If necessary, we will replace some parts with improved parts at a later date.

You can book an appointment for an inspection at your Babboe dealer from the beginning of June.

Before you go to your dealer with your cargo bike, check the following:

1. Don't put anything in the box of your cargo bike.

2. Check your cargo bike for visible signs of damage or cracks on the frame, seatpost (the tube your saddle sits on) or steering column (the tube your handlebars sit on).

3. Check that your cargo bike is working normally when riding, cornering and braking.

4. Avoid driving at high speeds (maximum 15 km per hour) and taking speed bumps before the inspection.